Frequently Asked Questions
We encourage our customers to be updated with WhatsApp Terms & Conditions and practice proper guidelines mentioned on it while sending messages via platform. We also encourage our customers to avoid spamming and phishing activities via WhatsApp. We are just medium to transform your Native WhatsApp to Smart one and hold no liability while your WhatsApp is banned or blocked.
Yes, WhatsApp as a messaging app or a business app is free. But AvaChat charges a nominal subscription fee for the platform because it provides you with the flexibility to send Bulk Messages, Chatbots, Website Widget, Auto-Responders, API and Plugins, Shared Inbox and many more features.
We operate under a strict no-refund policy for our WhatsApp marketing platform. Once a subscription or service is purchased, it is considered final and non-refundable. This policy is in place due to the nature of our digital products and services, which are instantly accessible upon purchase. Also we offer free 7-days trial which is sufficient to test the capability of Platform.
Yes, when used in compliance with regulations and WhatsApp's policies. It's important to obtain consent from users before messaging them and to ensure messages adhere to anti-spam laws and data protection regulations like GDPR. Read WhatsApp Terms of Service via https://business.whatsapp.com/terms-and-conditions.
We offer affordable pricing plans to suit businesses of every size. You just have to pay according to the plan you want to subscribe. As the platform uses Native WhatsApp Method, you don't have to pay any additional fee for sending messages.
Yes, we offer customer support services to assist users with setup, troubleshooting, and any other inquiries they may have. For any Support related queries simply raise ticket from AvaChat's Dashboard or visit our Contact Page.
Yes, we Provide 7-days free-trial to AvaChat. Experience the power of WhatsApp marketing with no strings attached. Start your free trial today!
You can easily turn your Native WhatsApp to Smart WhatsApp. Now start connecting and engaging with your customers via WhatsApp Chatbots with features like Shared WhatsApp Inbox, Bulk Messaging, Auto-Message Responders, Message Scheduler and many more.
AvaChat uses Native WhatsApp Web method to connect to platform and turns it into a Smart Engine. You don't have to spend additional amount on WhatsApp Cloud API. Just sign up with us to turn your Native WhatsApp to Smart WhatsApp and smartly connect, engage and succeed.
AvaChat WhatsApp marketing platform is a tool or software that enables businesses to reach and engage with their customers through WhatsApp messaging. It allows businesses to send promotional messages, provide customer support, conduct surveys, and more via the WhatsApp messaging app.
AvaChat simply connects with your Native WhatsApp App via QR scanning. Once your WhatsApp is connected with AvaChat, it automatically converts your WhatsApp to Smart Engine. You can now send promotional and transactional via platform with many features like Chatbot, Website Widget and can easily integrate with your application and CRM to send notifications to your customers on WhatsApp.
Some benefits include direct and personal communication with customers, high engagement rates, cost-effectiveness compared to traditional channels like SMS, the ability to send rich media such as images, videos, and documents, and the potential for automation to streamline processes.
Absolutely. Many businesses use WhatsApp as a customer support channel due to its popularity and convenience. With a AvaChat WhatsApp marketing platform, you can manage customer inquiries, provide real-time assistance, and resolve issues efficiently.
To get started, you'll need to sign up with AvaChat by choosing the perfect plan as per your need. Once your account is set up, you simply connect your WhatsApp with platform and start creating campaigns, uploading contacts, and sending messages through the platform.