Payment Policy
The following Payment Policy applies to your use of our platform and all services, features and/or content provided by AvaChat (“AvaChat,” "us,", "our" ). AvaChat is a brand name of Sharspire (OPC) Private Limited. By purchasing one or more Services from AvaChat, you declare that you have read, understood and agree to be bound by this policy. The latest version of our policy is always available on the AvaChat website. You must read this before purchasing any Service(s) from AvaChat.
If paying via credit card, debit card, net banking, or UPI the account will be set up immediately once the payment is confirmed. If paying by any other method not listed here the account will be set up after payment clearance.
Payment Authorization: When you purchase on our platform, you authorise us to charge the selected payment method for the total amount of your order, including any applicable taxes, or other charges. You also agree to provide accurate and complete billing information to facilitate the payment process.
Payment Security: We take the security of your payment information seriously and employ industry-standard encryption and security protocols to protect your sensitive data. Your payment details are encrypted and securely transmitted to our payment processor for processing.
Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email containing details of your purchase, including the order number, item(s) purchased, the total amount charged, and details to login AvaChat. Please retain this email for your records.
Refunds and Cancellations: We operate under a strict no-refund policy for our WhatsApp marketing platform. Once a subscription or service is purchased, it is considered final and non-refundable. This policy is in place due to the nature of our digital products and services, which are instantly accessible upon purchase. Also, we offer a free 7-day trial which is sufficient to test the capability of the Platform.
Changes to Payment Policy: We reserve the right to update or modify this payment policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
Contact Us: If you have any questions or concerns about our payment policy, please contact us at info@avachat.in. Our customer support team is available to assist you and address any inquiries you may have.
By purchasing AvaChat, you acknowledge that you have read, understood, and agreed to abide by the terms of this payment policy.